If you believe you've received the wrong item or have a warranty issue, don't hesitate to contact our customer service team, and we'll be happy to resolve the issue or help direct you to the right person.
La Sportiva, Rab, and LIVSN Designs are the only exceptions to the no-returns policy.
Per our agreement with distributors, we, unfortunately, cannot accept returns or exchanges on pro orders. Part of the trade-off for these amazing deals is that all sales are final. We recommend you research your desired gear directly on the manufacturer's site, as they will have more technical information available to ensure you know exactly what will work for you. We hate being the bearer of bad news, so please - order carefully!
*Returns are permitted for purchases associated with code partnered brands*
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