Rab Returns

Great news! Rab is one of our few brands that does accept returns. Here's how the Rab return process works:

You can send the item(s) back to Rab at the following address:

FOR US RETURNS:

Equip Outdoor: Rab, Lowe Alpine

REF: Outdoor Prolink order # _____ 

1699 Cherry St, Unit A

Louisville, CO 80027

FOR CANADA RETURNS:

Equip Outdoor: Rab, Lowe Alpine

REF: Outdoor Prolink Order # _____  

166A Gince

Montreal, Quebec Canada H4N 2W6

Once Rab receives and processes the return, they will send us credit, and we will refund you for the item.  You will not be refunded for the original ship cost.   Refunds go directly back to the card originally used to place the order.

A few things to note about returns with Rab:

1) Rab must receive the item(s) within 45 days of the purchase date, or they will not accept the return.

2) Customers are responsible for return shipping costs.

3) They do not offer exchanges. 

4) Items must be returned in factory fresh condition, with original packaging and all tags attached. Please respect Rab's program, making sure that the item is packed and folded nicely. Items not returned in factory fresh condition are subject to a re-stocking fee or may not be accepted as a return.

If you have questions about your Rab return, please don't hesitate to contact info@outdoorprolink.com.