Typically when your order is declined, it has something to do with your payment method.
Our payment processor only accepts Visa, Mastercard, and Discover. No Amex, sorry. Please ensure you've typed in your credit card information in correctly with no spaces and no dashes.
Occasionally, your bank will not allow your payment to go through on e-commerce websites such as Outdoor Prolink in order to protect your account from fraudulent purchases. This can be resolved by making a quick phone call to the bank and giving them a verbal confirmation that it is indeed you attempting to make this purchase.
If that doesn't work, call our customer service team for more troubleshooting steps. We'll need to know if you are on desktop or mobile, what browser you're using, and what site you are shopping on. The more information we have, the better we will be able to help!
Feel free to give us a call, 720-457-9138 or send us a message.
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