Per our agreement with distributors, we unfortunately cannot accept returns or exchanges on pro orders. Part of the trade-off for these amazing deals is that all sales are final. We recommend doing research for your desired gear directly on the manufacturer's site as they will have more technical information available to ensure you know exactly what will work for you. We hate being the bearer of bad news, so please - order carefully!
If you believe you've received the wrong item, please contact our customer service team right away. If you believe your item is a warranty issue, please reach out and we will be happy to help direct you to the right person.
La Sportiva, Rab and Scarpa are the only three exceptions to the no returns rule. Read about them here.