My Pearl Izumi code is not working. Jess June 23, 2017 19:07 Updated Follow We highly recommend copying and pasting these codes as they're case sensitive. If you've already done this and followed all instructions from your code email, then please contact us for more help. Related articles My account has expired... what do I do? My Yakima code is not working. My Thule code is not working. Comments 0 comments Article is closed for comments.