My password isn't being reset. Jess June 23, 2017 20:29 Updated Follow If you're unable to access the password reset email from the sign-in page, please send a note to our membership team at firstname.lastname@example.org. Related articles I'm having trouble logging in My Yakima code is not working. How do I get a new password? How do I reset my password? I got a weird email saying "welcome to z3n Precreated Account". Help! Comments 0 comments Article is closed for comments.